Tag Archives: lulu

My book, ‘The New Instability’, is finally available

Cover of The New InstabilityAfter much effort my book, ‘The New Instability’, has finally found its way through the channel and is now available as a paperback, ePub (iPad, Nook) and mobi (Kindle).

The nutshell summary:

The uncertain economic and business condition is not simply a passing phase, a confluence of technology is changing the how the business environment and old business models and strategies built around acquiring and leveraging assets are breaking down. A new generation of companies are rethinking how business should operate and discovering business models that are orders of magnitude more efficient than the previous lot. How have they done this? And how can how do it?

It you would like to know more then you can find an extract from the book on the ‘Extract’ page on the book’s web site.

You can buy it as:

I’ll update the ‘Where to buy’ page as it finds it’s way out into the wild.

Outsourcing in an increasingly complex world

Outsourcing in an increasingly complex worldSometimes posts become a tad to long and unwieldily to drop onto the blog. One such post was a thing I put together around some work I’ve been doing over the last few years on outsourcing. A friend suggested that, rather than letting it languish, it could be interesting to clean it up and publish the result as a (short) ebook; which is what I’ve done.

Find the blurb below, and to can grab the complete text from the iBookstore or Lulu (epub) (Amazon is in the pipeline).

Outsourcing in an increasingly complex world

by Peter Evans-Greenwood

Support independent publishing: Buy this e-book on Lulu.

Pressure on margins is driving organizations to increasingly rationalize and externalize supporting functions as they search for more efficient and flexible delivery approaches.

Most common approaches to outsourcing center on establishing target service levels and a unit cost, treating the negotiation of an outsourcing engagement in a similar fashion to the procurement of other materials that the business needs.

Outsourcing, however, is becoming more complicated as we move functions closer to the heart of the business into the hands of partners and suppliers. This represents a shift from an approach based on paying invoices for the raw materials we need to run the business, to one based on delegating core, business-critical functions to suppliers, and then requiring them to deliver the outcomes that we need.

Crafting a successful outsourcing engagement in this environment requires us to align the supplier’s incentives, and therefore their objectives, with the client’s business drivers. It’s not enough to take a piecemeal approach, imposing additional requirements and constraints in the hope that these will shape supplier behaviour.

It’s a truism that what gets measured is what gets done; outsourcing is no different. Existing approaches to crafting outsourcing agreements attempt to shape supplier behavior by imposing large and inconsistent sets of requirements, with the result that both parties search for loopholes in an attempt to optimize their position.

A successful contract will be based on the customer’s business drivers, aligning supplier incentives with them to ensure that the agreement drives the right behaviors