There’s many claims over the last year or so that “manufacturing is returning to the West” and “China’s days as the world’s factory are numbered”{{1}}. […]
Continue readingMalls are the casinos of middle class suburbia
The department stores are empty but the malls (or at least the malls here in Australia and nearby in China and South-East Asia) are full. […]
Continue readingWhat’s the future of the CIO?
I have a post up at CIO of the Future called ‘What’s the future of the CIO?’ which explores where the role of the CIO might go. The post asks the […]
Continue readingWe’ve launched CIO of the Future
I was recently offered the opportunity to add another string to my bow: editor of CIO of the Future, a new forum that was being […]
Continue readingIn retail you’re either a religion, a community hub, or a commodity
Being a successful retailer used to be a question of stocking the right products. Given that consumers all have their own preferences this usually devolved into trying […]
Continue readingHas Apple made NFC irrelevant?
In The future of exchanging value{{1}} I, along with Peter Williams and Ian Harper at Deloitte, pointed out that a successful retail payments strategy should […]
Continue readingWinners and losers in retail
There’s a lot of talk in the media at the moment about the soft retail market. Consumer confidence is down[ref]Australian Consumer Confidence, Trading Economics[/ref] and we […]
Continue readingThe destruction of traditional retail
A steady stream of news stories is trying to convince us that online is killing retail, that online has an unfair advantage and show rooming […]
Continue readingThe New Instability: A summary in slides
I’ve put a slide overview of the book up on slideshare. Or you can look at the embedded version below. [slideshare id=17402864&doc=thenewinstability-130320035411-phpapp02]
Continue readingAnalysis paralysis is a myth
Cries of ‘analysis paralysis’ are more often fiction than fact. Every time I’ve heard someone call out the phrase in a meeting it’s to end […]
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