One Saturday night the other week I was typing away on a book that I’m working on (probably called The new instability. How cloud computing, globalisation and social media enable to you to create an unfair advantage) and I let
Take any existing workflow — any people driven business process — and I expect that most of the tasks within it could best be described as cruft. cruft: /kruhft/ [very common; back-formation from crufty] n. An unpleasant substance. The dust
The following analogy popped up the other day in an email discussion with a friend. Running a business is a bit like being the Fat Controller, running his vast train network. We spend our time trying to get the trains
Get a few beers into a group of developers these days and it’s not uncommon for the complaints to start flowing about BPM (Business Process Management). BPM, they usually conclude, is more pain than it’s worth. I don’t think that
There’s a lot of talk these days about complexity in enterprise IT. The heterogeneous solutions we’re building today seem more complex than the monolithic solutions of the past. But are they really? I’ll grant you that a lot of what
We all know that data is valuable; without it it would be somewhat difficult to bill customers and stay in business. Some companies have accumulated masses of data in a data warehouse which they’ve used to drive organizational efficiencies or performance improvements. But do we ever ask ourselves when is the data most valuable?