Another week and another collection of interesting ideas from around the internet.
As always, thoughts and/or comments are greatly appreciated.
- The Evolution of Technology [strategy+business]
An interview with economist W. Brian Arthur, who’s recent book The Nature of Technology: What It Is and How It Evolves (Free Press, 2009) argues that the value of innovation depends on harnessing the natural progression of shared knowledge. - Wal-Mart: An example of the next generation of CRM [CRM Outsiders]
Wal-Mart in the U.K. will allow customers to determine what products they carry in the store via email with digital images and product details sent straight from the manufacturer, in an example of how the merging of e-commerce and brick and mortar locations is breaking down the barriers between the consumer and the manufacturer. - Government 2.0 case studies from Australia [Centre for Future Civic Media]
Government seems to be leading the charge in using Web 2.0 tools and techniques to transform the way it operates, and MIT has collected some interesting case studies from Australia. - How A Spare Computer Became Twitpic, A $1.5+ Million A Year Twitter Success Story – with Noah Everett [Mixergy]
The cost of innovation has crashed, and a new breed of entrepreneur is using these low costs to create a new generation of solutions in white spaces were not previously accessible.
Related posts:
Tags: CRM, CRM Outsiders, Government 2.0, Innovation, strategy+business, Twitpic, Twitter, Walmart
Comments